If you are on an Umrah Visa, you are allowed to bring 5 liters of Zamzam. For all other visas, the allowance of Zamzam is at the airline’s discretion.
Availability is subject to change for rooms, rates, and airfares at the time of booking.
Triple and quad rooms include an extra rolling bed alongside a double bed.
Rooms with a view are available upon request for an additional fee.
Bookings of multiple rooms may not be on the same floor or adjacent to each other. This is subject to availability at the time of check-in.
It is highly recommended to carefully review all travel details and report any discrepancies immediately.
Once booked, the package is non-refundable and non-transferable. Rates are quoted in British pounds sterling, and all applicable taxes or fees are collected accordingly.
Hotel charges are based on current exchange rates and will be settled in the local currency.
The price does not cover any applicable resort fees, city taxes, other hotel mandatory charges, and incidentals. The hotel may collect these charges directly from the customer, and we are not liable for them.
Your passport must be valid for more than 6 months from the return date. We are not responsible if you cannot travel due to non-compliance with this requirement.
It is essential to comply with the passport, visa, and immigration requirements of your destination. Failure to do so may prevent you from traveling.
We strongly advise our customers to obtain travel insurance. This can provide protection in the event of a pandemic, emergency, or health issue, helping to prevent loss or inconvenience.
Fares for offered flights have limited availability. To secure these rates and avoid inconvenience, we recommend paying the ticket amount promptly after reservation. Be aware that offers may expire by the given time or even earlier, according to the airline’s discretion.
Passengers may be required to obtain a PCR test 72 hours prior to flight departure.
The package is non-changeable and non-transferable. Changes are possible before the issuance of flight tickets, hotel, and transport vouchers, subject to fare and tax differences. After issuance, the package is completely non-refundable.
The company acts solely as a service provider for visa services and is not liable for any legislative changes or price adjustments regarding visas made by the government.
Visas may have last-minute requirements or price changes. The company is not responsible for refunds, partial or full, if a visa is not granted due to government changes or unforeseen reasons.
In the event of visa refusal, the customer is responsible for the full payment. Options to reapply or submit to the embassy will be provided.
Customers must recheck all travel-related documents.
Booking with umrahmakers signifies agreement to adhere to and stay informed about the travel policy of the country and its visa policy for visits/tours.
Payments are to be made via cheque payable to umrahmakers.